> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://ayotree.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to send emails and set up automated emails (notifications)

There are various ways to send emails with Ayotree. You have the option to manually send emails or have it automatically send it based on the user's action. 

###### Manual Emails

You can quickly send mass emails to specific groups of students.

* CRM
* Profiles
* Invoices

**CRM**

Send emails to prospective students, enrolled students, or former students.

**Profiles**

Send emails to specific groups of students based on the course

**Invoices**

Send invoice emails to students or parents

###### Automated Emails


You can quickly set automated email rules and send emails based on the users action. For example, a user's action could be a student that registers on the platform. Once that action is performed, Ayotree will automatically send an email. 

To see the list of actions that are currently enable, navigate to

Tools tab > Customized Templates > Emails > Automated

Under the email template, there are 5 list of actions that can trigger an email. It is recommend that you review each of the list (admin, teacher, and student at the minimum).

![Admin Automated Email Settings](https://storage.crisp.chat/users/helpdesk/website/5876b58d9455bc00/image_hlybt9.png)

Below are examples of each profile types along with some examples of actions that will trigger an automated email

**Admin List**

A new student register
A payment has been made
A cancelled booking

**Teacher List**

A new student is assign to the teacher
2 hours before the lesson starts
If a course is cancelled

**Student List**

Homework added
Progress report is available to view
Lesson has been changed

**Parents List (Optional)**

A new enrollment contract is available
Payment is successfully processed
A cancelled booking

**Company List (Optional)**

A new enrollment contract is available
Payment is successfully processed
A cancelled booking

**Email Templates**

 Each email templates is customizable.

[How to customize email templates and use short codes](/en/article/how-to-customize-email-templates-and-use-short-codes-kjilaz/)